Run · Capability
Operations
We run what we build: site reliability, cost control and a follow-the-sun service desk inside your change process.
What we do
Operations services
01
Site reliability
Service levels, on-call and incident reviews that reduce toil every quarter.
02
FinOps
Cloud cost visibility and savings delivered as pre-approved standard changes.
03
Managed service
24/7 operations from seven offices, under contractual service levels.
Ways to start
Three ways to engage Operations
- 4 weeksReliability baselineService levels defined for your critical services, with dashboards and an on-call design.
- 8 weeksCost optimisationA savings plan delivered as standard changes, typically 20 to 35 percent of cloud spend.
- OngoingManaged serviceWe operate your platforms around the clock, with monthly service reviews.
Selected work
Operations in practice
Questions
What clients ask about Operations
Can you run systems you did not build?
Yes. Transition starts with a four-week knowledge transfer and shadowing before we take the pager.
What are your service levels?
Response and resolution targets are agreed per service, typically 15 minutes for priority-one incidents.
How do you report?
A monthly service review covers incidents, service levels, cost and the improvements delivered.
Industries we serve with Operations
Open roles in this practice
Make on-call quieter and the bill smaller.
A four-week reliability baseline shows where your systems and budget leak.
Start a reliability baselinehello@speey.com